Answer patients instantly. Book appointments automatically.
ClinicMate gives clinics a smart chat assistant that answers common patient questions, schedules and reschedules appointments, and sends reminders over WhatsApp and SMS — so your front desk can focus on care.
What we do
A messaging assistant built specifically for clinics and their patients.
Appointment booking
Patients book, reschedule, or cancel appointments in a simple chat — no app or login required.
Instant answers
Replies to common questions about hours, location, services, and preparation, any time of day.
Reminders & follow-ups
Automated appointment reminders and follow-up messages help reduce no-shows.
Private & secure
Each clinic's data is kept separate, and patient information is handled with care.
How we use messaging
We use SMS and WhatsApp to communicate with patients who have chosen to contact a clinic or who have agreed to receive messages from it.
- Patients start the conversation, or opt in through the clinic, before receiving messages.
- Messages include appointment confirmations, reminders, and answers to patient questions.
- Patients can reply STOP at any time to stop receiving messages, and HELP for assistance.
- We do not send marketing spam and we do not sell patient data.
Contact
Questions about ClinicMate? We'd love to hear from you.